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Terms & Conditions

Welcome to Powergrit Abrasives. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by the terms outlined below.

Please read these Terms & Conditions carefully before using our website or making a purchase.

1. General Information

This website is operated by Powergrit Abrasives. Throughout the site, the terms “we”, “us”, and “our” refer to Powergrit Abrasives.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms & Conditions, including any additional terms, policies, and notices referenced herein.

We reserve the right to update or modify these Terms at any time without prior notice.

2. Eligibility to Use Website

By using this website, you confirm that:

  • You are at least 18 years old, or accessing the site under the supervision of a legal guardian
  • You have the legal authority to enter into a binding agreement
  • All information provided by you is accurate and complete

We reserve the right to refuse service to anyone for any reason at any time.

3. Product Information

We aim to ensure that all product descriptions, images, and pricing are accurate and up to date. However:

  • Product colors and appearance may vary slightly due to screen differences
  • Technical specifications may be updated without prior notice
  • We reserve the right to modify or discontinue products at any time

All products are subject to availability.

4. Pricing & Payments

All prices listed on our website are in the applicable currency and may be subject to change without notice.

We accept secure online payments through approved payment gateways.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased per order
  • Correct pricing errors at any time

If a pricing error occurs, we will contact you before processing the order.

5. Order Acceptance

After placing an order, you will receive an order confirmation email. This does not guarantee acceptance of your order.

We reserve the right to:

  • Cancel or refuse any order at our discretion
  • Limit or cancel quantities purchased per person or household
  • Refuse orders suspected of fraud or unauthorized activity

If your order is cancelled after payment, a full refund will be issued.

6. Shipping & Delivery

We provide Australia-wide shipping.

Key shipping terms:

  • Orders are processed within 1–2 business days
  • Delivery times vary depending on location
  • Shipping charges apply outside Melbourne
  • Free shipping is available for all orders delivered within Melbourne, Australia

We are not responsible for delays caused by courier services, weather conditions, or incorrect address details.

7. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

We only accept returns for:

  • Damaged products
  • Incorrect items
  • Defective goods

Returns must be requested within 7 days of delivery.

8. User Responsibilities

By using this website, you agree that you will not:

  • Use the website for illegal or unauthorized purposes
  • Attempt to hack, damage, or interfere with the website
  • Copy or reproduce website content without permission
  • Misuse product information or pricing

You are responsible for ensuring that your account and order details are accurate.

9. Intellectual Property Rights

All content on this website including:

  • Logos
  • Product images
  • Text content
  • Design elements
  • Graphics and branding

is the property of Powergrit Abrasives and is protected by copyright and intellectual property laws.

You may not use, reproduce, or distribute any content without written permission.

10. Limitation of Liability

We are not liable for any:

  • Indirect or consequential loss or damage
  • Loss of profits or business interruption
  • Damage caused by misuse of products
  • Delays caused by external shipping carriers

All products must be used according to safety guidelines and intended industrial applications.

11. Product Usage Disclaimer

Our abrasive products are designed for industrial and professional use.

Users are responsible for:

  • Using correct tools and safety equipment
  • Following manufacturer guidelines
  • Ensuring compatibility with materials and machines

We are not responsible for damage caused by incorrect usage.

12. Accuracy of Information

We strive to ensure all information on our website is accurate. However, we do not guarantee that:

  • Product descriptions are error-free
  • Website content is always up to date
  • All information is completely accurate or reliable

We reserve the right to correct any errors without prior notice.

13. Third-Party Services

Our website may include links or services from third-party providers such as:

  • Payment gateways
  • Shipping carriers
  • Analytics tools

We are not responsible for the content or policies of third-party services.

14. Privacy

Your submission of personal information is governed by our Privacy Policy. We are committed to protecting your data and ensuring secure transactions.

15. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting on the website.

It is your responsibility to review this page periodically.

16. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Australia. Any disputes will be handled under applicable legal jurisdiction.

17. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us through our Contact Us page or customer support channels.

Conclusion

By using Powergrit Abrasives, you agree to comply with these Terms & Conditions. Our goal is to provide a safe, transparent, and professional shopping experience for all customers across Australia.